Service here is pretty good. Like any other place they have good days and bad ones. For the most part I would say that they are pretty good with their service and attention to patrons. If you are looking for a good fish fry at a decent price I would definatly recommend King Pin.
Not happy with the service today food is good I didn't get what I ask
Clean. Lots of balls to choose from for blowing. Fun score board graffics. Good drink specials.
If there was less than 1 star I would leave it. With that being said, all I can rate is customer service as we were not able to bowl, eat, or anything else for that matter. Two families (total of ten) call ahead to see if there is open bowl. They assure us they'd be more than happy to accommodate. I live 6 miles away, so we were there in about 10 minutes. Upon arrival we see it's pretty busy, but that there are 4 open lanes. I approach the cashier and begin the check in process. The woman behind the counter, who happens to be the manager, AND the person who took our call, informs us that they are full and we'd have at least a 45 minute wait. I quickly explain that we were the people.who just called and were told there was room for us. She explained to us that she was sorry, but those lanes were reserved. I said " you specifically told me on the phone that there were NO reservations". Her answer to this was that a couple of their employees reserved the lanes, and that they were not aware there was a "no reservations" policy. I actually laughed out loud as I thought she was joking. Needless to say, it was no joke. We decided to head over to Circle B, and were treated exactly how customers should be, and the bowling was actually half the price as Kingpin. I think it's obvious I will never return, but I feel the need to state it as their ignorant manager may need it explained.
It IS a bowling alley, but beer selection is OK, bar food is what you'd expect, BUT the prices are very good!
King Pin Bowl Ale House is a US Bowling Alley based in West Bend, Wisconsin. King Pin Bowl Ale House is located at 1022 S Main St, West Bend, WI 53095, USA.
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