I tried to buy from a wedding registry at this location and they had hardly anything in stock. When I took an item to the register the cashier told me it wasn't the correct item and called the representative from that dept. to see if they had anything else in stock. When she came up she was incredibly rude and basically asked why I was bothering her with this, I should just go and look myself. The cashier that called her up didn't come to my defense at all, just stayed quiet while this woman was very rude to me. (She was the one who called her up to help!) I walked out without buying anything, I'm not giving them any business.
A very nice store. Regular prices are high, but sales can't be beat.
I do a lot of my clothing shop at Kohls, for myself and my kids. I do most online but there are occasions when I come in store to shop. I usually have a pretty good experience but today was not one of them. I was seen by a lady at register 4. She asked me if I was using my Kohls charge, didn't say why. I replied yes. I said I'd like to use a promo code too. She looked inconvenienced or confused by this. I said there's a savemore20 promo right now. I showed her the promo on my phone. Again, she continued to act kind of odd around me. She wanted to see the promo code on my phone and I showed her and I said you know, you really ought to know about these things since you work here and she asked me what and I repeated my statement again. She wanted me to turn up the brightness on my phone. She scanned the promo off my phone. She said you can pay however you wish to. I felt like this lady was acting like I didn't have the freggin money to pay my bill. Beyond annoyed! I scanned my Kohls Charge. I could have payed cash. She asked to see the signature on my Kohls charge. Never in the whole time I have been and shopped at Kohls has the cashier asked to see the signature on my Kohls Charge. Half the time they don't even match the signature on your electronic signature. I get it, it's the season for theft and blah blah blah but don't treat customers like suspects.
I never leave Kohl's unhappy and I'm always excited when I leave because I get way more for my money than I expected. And the employees are extremely friendly and more than happy to help. Not only that Kohl's backs any products you purchase from them. I love Kohl's and am a devoted and forever customer.
The only people brainwashed enough to leave a positive review for this Kohl's is obviously an employee. Kohl's has "fake sales", which is where they falsely jack up the prices then falsely put everything on "sale" to make you sheeple feel like you are getting a deal. Why do you think everything in the store is ALWAYS on sale?? Kohl's house brands are of the worst quality I have ever encountered. This includes but not limited to Apt 9, Sonoma, Croft and Barrow, Urban Pipeline, etc. Wake up and shop elsewhere!!
Kohl S West Bend is a US Department Store based in West Bend, Wisconsin. Kohl S West Bend is located at 1400 S Main St, West Bend, WI 53095, USA.
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