They offer a great variety of food throughout the day!! The service has gone down hill and is far and few in between arriving, ordering and leaving. But I must say the food quality is still excellent!!!! Offers handicap parking, is handicap accessible... but although the bathrooms say handicap accessible, we have never been able to get my friend and her chair in there and she is small.... door width is the first problem and the small quarters in the bathroom is the other issue.
Typically, I love this restaurant but the last few times we have been there, the food has been less than satisfactory. Tonight's dinner, I ordered the New Steak and Pepper smasher for dinner. The meat was VERY dry and the peppers were added on top and were NOT COOKED! It took nearly 25 minutes for our food to be brought out to us after we ordered it. And it wasn't even busy!! This used to be a good restaurant but has gone down hill over the last 6 months or so. We will be going elsewhere from now on. It's a shame too because the waiter, Brady, is very good! The cooks seem to be more the problem.
The waitress was very nice. We love coffee, it was bitter and just bad. We told the Waitress. She said she would.make us a fresh.pot. the new coffee was the same. Food eh. Won't go back. Ever! medium
Poor management. The manager is the meanest person I ever met. She discriminates people illegally amd wont hire special people. The manager hates people that complain amd is very stuck up. Wait too long to get food amd cooks are very mean. I wish the mamager would be fired and replaced. I would repprt this restaurant for fraud and stealing people's money away. Never work here or eat here. Big waste of time.
My son and I were out to dinner and even though it was before 4 (about 3:50 when checking out) the awesome hostess gave us his meal for free. What a nice surprise. Food was really good and service was friendly.
Perkins is a US Restaurant based in West Bend, Wisconsin. Perkins is located at 2400 W Washington St, West Bend, WI 53095, USA.
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