Waited 15 min to be serviced then once I'm in the chair and my hands are in the heated pads she's goes onto another customer and leaves me for 20 min until another worker could take me. My hands were prunes waiting in those heating pads. Needless to say, I will never return to this salon again.
TERRIBLE service, rude and too rough. The more I talk to others, more horror stories I hear. I will NEVER come here again.
This was my first time here. Loved them. The salon was very clean and staff very helpful and friendly! Price was very reasonable. I had a much needed pedicure. My feet looked great by the time they were through with them. Will be back!
Very professional service. My nails look great every time. The Spa Pedi is also an awesome experience.
Also, why is Charlie Tran (owner) able to give himself 5 google starts to push his ratings up. Is any 5 star for this company true or just the owner and workers?!
I'm writing this review after visiting the salon 3 times and hoping that there would be positive changes each time. Let me start by saying that I DO like the atmosphere and the salon is clean and comfy. The ladies are friendly...sometimes too friendly because I often spend the time during my pedicure relaxing and I don't exactly want to chat about why my husband and I waited so long after we got married to have a baby (yes, this conversation happened). The water has been way too cold and way too hot, but I'm not afraid to speak up and it has been changed. However, my biggest complaint is that gel nails are ALWAYS pushed on me. Several times during each visit and by the manager and manicurists. STOP. I get that you want people to spend more money and I truly feel sorry for the ladies who are obviously pressured into getting customers to get gel nails. Also, the one time I caved, I was charged $5 more than the list price. I don't like gel nails. I think they ruin my nails and I don't come often enough to have them professionally removed. So, please, take NO for an answer and I will be a repeat customer! :)
Angels Nails Spa is a US Hair Care Studio based in West Bend, Wisconsin. Angels Nails Spa is located at 535 N Main St, West Bend, WI 53090, USA.
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