Update: I received a phone call stating I would not be charged for the visit. I was very appreciative of their call and apology for the misinformation. Great customer service follow up!
Customer service has always been exceptional!
First time getting a professional massage and it was perfect. Amanda was fabulous and knew that I was not sure what to except and she kept me quite calm and relaxed the whole time. I defiantly will return maybe even try some other services next time
It's always a great day when you have an appointment for pampering scheduled! The staff is all so friendly and welcoming. I have received numerous massages that have helped ease the tension in my body. They are very accommodating during each visit to focus on the areas that need the most attention. I look forward to more visits and especially to the new location that will be opening in spring. It is my go to place!
Have been here once for a massage and have purchased multiple gift cards for family members and was very satisfied with the services. I booked a haircut and was asked for a credit card number to hold the appointment as the girl on the phone stated. Little did I know if u needed to cancel OR reschedule you would be charged the full price of a haircut. Very unfortunate as I woke up with some sort of stomach bug and wanted to reschedule my appointment. I was told I could do that but would still be charged the 30.00 for the open appointment from today. That left a poor taste in my mouth and will not be returning for services or gift cards.
A wonderful place to relax and get away from life for awhile. I had a 90 minute Hot Stone Massage tonight and Corie was amazing!! Everyone is very nice and the massage therapists are extremely skilled. I have never had a bad experience here.
I've been here numerous times and it will always be my go-to. I live in the Fond du Lac area, so it is a bit of a drive for me to come over here, but it is worth it. I've since purchased numerous gift cards for my boyfriend's mom, my parents, and my boyfriend all for massages. They've all left pleased, and my boyfriend's mom is now becoming a regular!
I just had a massage last night and it was my first one at 90 minutes, and I'll never go back to 60 minutes! I'd recommend Julia!
Healing Elements Day Spa is a US Hair Care Studio based in West Bend, Wisconsin. Healing Elements Day Spa is located at 2102 Continental Dr, West Bend, WI 53095, USA.
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